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Accutronics - An Ultralife Company
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2014 Customer Satisfaction Report

2014 Customer Satisfaction Report

Accutronics recognises the need for excellent customer service. We recently carried out our first annual Customer Satisfaction Survey which reviewed our performance over the last 12 months, the report has now been finalised and you can download the results by clicking here.

We are grateful for your feedback; we received responses from a broad mix of our customers across our three product categories: Accupro - our custom solution, Entellion - our pre-engineered power solutions & the Inspired Energy range of standard products. The scores that we feature in the report are an average based on mean scores marked by our customers.

In most questions we asked you, our customers, to score us out of 10 and we are pleased that so many customers participated. We take our customers feedback seriously and utilise the insight gained to help improve our service, and subsequently your customer experience.

Irrespective of our results, we will not be complacent, and will attempt to ensure we are continually evolving as a developer, manufacturer and supplier of batteries and chargers.

Thank you again to all who participated.
 

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